Refund Policy

Refund Policy

Thank you for choosing Resilience Bags! Our goal is to ensure your satisfaction with our products. Below, you will find information about our refund policy.

60-Day Guarantee:

If you are not satisfied with your purchase, we offer a 60-day guarantee for product returns and a full refund of the amount paid.

Refund Process:

To request a refund, please contact us at contact@resiliencebags.com and provide the order number and reason for the return. Once we receive your request, we will provide instructions for returning the product. Upon receiving the product back, we will conduct an analysis to verify if it is in perfect condition. After the return is approved, the refund will be processed within [refund processing time].

Notes:

• The refund will be made in the same form of payment used for the purchase.
• The time for the refund to be credited to your account may vary depending on the payment method and your bank's policies.
• If any issues arise during the return or refund process, we will contact you to inform and resolve the situation in the best possible way.

If you have any questions or need more information, please do not hesitate to contact us at contact@resiliencebags.com. We are always ready to help!